Status Line

• Resource Sharing
• May 07
• Issue: 212

A Reminder: Update to Shipped and Prevent Duplicates

The lending library should be careful to update ILL Pending requests to shipped BEFORE sending the item to the borrowing library.

Failure to update may result in duplicate items received by the borrowing library. This creates unnecessary confusion and potential billing problems. If the borrower is billed for duplicate materials, the lender who did not update is not eligible for payment.

Failure to update to shipped also prevents the lender from receiving a lending credit or IFM credits, if applicable.

Resource Sharing Contact Information

Please contact Jon Penn, Resource Sharing Librarian at Nylink, with questions. Jon is available via email (pennj@nylink.org) or phone (800-342-3353/518-443-5444).