• Resource Sharing
• Dec 07 - Jan 08
• Issue: 218

Aging of OCLC ILL Requests

How long do Pending requests stay in my Request Manager?

Every time your symbol appears in the lender string of a Pending request, you have up to four working days (not including Saturdays, Sundays, and major holidays) from the time a request appears in your Pending file (not from the time you first look at it) to update as Yes, No, Conditional or Future Date.

If you don't act on a request in that time, the system will automatically send it on to the next library in the string or, if there aren’t other libraries, it will become an Unfilled request. Sending a Conditional response resets the clock and gives the requesting library four days to respond to your Conditional or Conditional/Pending message.

What days are considered Non-Referral days in OCLC?

In addition to Saturday and Sunday, OCLC treats the following as non-referral days:

• New Year’s Day
• Thanksgiving
• Day after Thanksgiving
• Christmas Eve
• Christmas Day
• New Year’s Eve

Resource Sharing Contact Information

Please contact Jon Penn, Resource Sharing Librarian at Nylink, with questions. Jon is available via email (pennj@nylink.org) or phone (800-342-3353/518-443-5444).