Status Line

Aging Dates for Certain Statuses Of ILL Requests

The WorldCat Resource Sharing system automatically ages certain statuses. Here's a brief explanation:

UNFILLED and EXPIRED ILL requests age out of your Request Manager in seven system days. You must process these requests before OCLC deletes them from the system.
Requests that are updated to SHIPPED, automatically go to the Special Message category RECEIVED? If not updated to RECEIVED. Loan requests are be moved to RECEIVED? 14 system days after the Lender updates the request to SHIPPED. Copy Requests are moved to RECEIVED? seven system days after the Lender updates the request to SHIPPED. The RECEIVED? Special message category provides the borrower with a "heads up" that there may be a problem with the requests and that follow-up is needed.
Requests move to OVERDUE status 14 calendar days after the date in DueDate or NewDueDate field, if they are not first updated to RETURNED by the borrower. This provides a reminder that the material needs to be returned to the lender.